Important: In all instructions below we have used mail.yourdomain.com. The [yourdomain.com] needs to be replaced with YOUR registered domain name. Also in email account email@example.com replace whole email address with the email you are setting up (eg: firstname.lastname@example.org).
Click Create a new account. The Account Wizard starts.
Click Email account and press Next >. Fill out the form that appears:
In the Your Name field, type in your name that will be shown to your e-mail recipients.
In the Email Address field, type in email@example.com.
Click Next > to continue the Wizard. Provide the following information about your incoming server:
Select the POP type.
Type in mail.yourdomain.com in the Incoming Server field.
Click Next > to proceed to the next step of the Wizard. The User Names Wizard step is displayed. Type in firstname.lastname@example.org in the Incoming User Name field.
Click Next > to continue. The Account Name Wizard step is displayed. Type in the reference name for your account, for example "Work Account" in the Account Name field.
Click Next > to proceed to the final Wizard step. The summary information is displayed. Check if everything is correct.
Click Finish to complete the Wizard. Your POP3 email account is now created.
On the Thunderbird menu, select Tools > Account Settings. The Account Settings dialog window is displayed.
In the folder list, select the just created account and click Server Settings. The incoming server settings for your account are displayed at the right part of the Account Settings window.
Under Security Settings select SSL.
In the folder list of the Account Setting window, click Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings are displayed at the right part of the window. Here you can see all SMTP servers set up on your computer (if there any).
Click Add. The SMTP Server dialog box is displayed. Fill out the form as follows:
In the Description field (optional), type in a free-form description of your outgoing mail server.
In the Server Name field, type mail.yourdomain.com
Select the Use name and password checkbox and enter email@example.com in the User Name field.
Under Use secure connection select TLS.
Click OK to save changes and exit the SMTP Server dialog box.
Select your account ('Work Account') in the folder list of the Account Settings window. The account settings are displayed at the right part of the window.
From the Outgoing Server (SMTP) drop-down list, select the just added SMTP server.
Click OK to save your changes and exit the Account Settings dialog window. You have just configured your POP3 email account.
On the Thunderbird main window, click on the down-oriented triangle to the right of the Get Mail icon. The drop-down list opens that contains your existing e-mail accounts.
Select the just configured account. You are prompted to enter the password
Type in your password and select the Use Password Manager to remember this password checkbox if necessary.
You can access your mailbox online using the web interface at mail.<mydomain.com>. From here you can check and send email, change your password, set vacation messages, forward your email to another account.
Type in mail.<mydomain.com> within your browser address bar. You may want to bookmark this address as you will be using it frequently.
Then login with the account information our team has provided for your mailbox. Please note that your username is your complete email address, including your domain.
Once you login, you will see your inbox with a list of all incoming messages. Click on a message subject to open it.
To compose a new message, click on the Compose link on top
1. You retrieve your mail fine, but may not send emails. If you are unable to send emails, but receive emails fine, your ISP might be blocking what is called 'Port 25', which is the port used to send email. ISPs usually block that port to cut down the amount of spam sent through their networks. How to resolve:
Use port 587 rather than port 25 for sending outgoing mail. To change the port in Outlook click Properties for your mail account, and select Advanced tab. Enter 587 in Outgoing mail (SMTP) box.
Use the SMTP server of your ISP for sending email (contact your ISP for more information). Enter the new SMTP server in your mail account Properties, tab Servers (for Outlook).